Abstract representation of mechanical gears with digital arrows and circuit patterns, symbolizing technology and automation.

Automation

The Dipole management team has over 20 years of experience in the delivering enterprise and commercial network initiatives for service providers, broadcast and media, financial sector and government.

Automation solutions have been critical in supporting the speed of delivery for implementation and process efficiency operational units. 

Strategic business outcomes consist of: 

  • Reduced manual effort and operational costs 

  • Increased process efficiency and accuracy 

  • Improved service delivery speed 

  • Enhanced employee productivity 

  • Standardised operations and quality 

  • Better resource utilization 

  • Scalable business operations 

Delivery engagements focused on: 

  • Network implementation, upgrades and configuration 

  • Business process automation for network fault troubleshooting and associated production support tickets investigation/remediation.  

  • End to end BSS, OSS and Network business process automation. 

  • Business Support Systems (BSS) implementation, upgrades and enhancements: 

  • Sales portals 

  • Administration platforms 

  • Billing platforms 

  • Network provisioning platforms 

  • Regulatory and compliance reporting 

  • System test progression and regression initiatives. 

  • System integration test progression and regression initiatives. 

  • User acceptance test progression and regression initiatives. 

Delivery capabilities from Dipole consisted of: 

  • Test Engineers 

  • Test Automation Architects 

  • Quality Test Engineers 

  • Automation Engineers 

  • Software Developers 

  • Test Automation Engineers 

  • Business Process Engineers 

  • RPA Engineers 

     

The Dipole Automation practice consists of the below disciplines: 

Flowchart illustrating business process: strategy, planning & maintenance, execution, reporting. Arrows indicate progression, emphasizing flexibility, workforce efficiency, delivery speed, and IT/business value.

Case Studies