Automation
The Dipole management team has over 20 years of experience in the delivering enterprise and commercial network initiatives for service providers, broadcast and media, financial sector and government.
Automation solutions have been critical in supporting the speed of delivery for implementation and process efficiency operational units.
Strategic business outcomes consist of:
Reduced manual effort and operational costs
Increased process efficiency and accuracy
Improved service delivery speed
Enhanced employee productivity
Standardised operations and quality
Better resource utilization
Scalable business operations
Delivery engagements focused on:
Network implementation, upgrades and configuration
Business process automation for network fault troubleshooting and associated production support tickets investigation/remediation.
End to end BSS, OSS and Network business process automation.
Business Support Systems (BSS) implementation, upgrades and enhancements:
Sales portals
Administration platforms
Billing platforms
Network provisioning platforms
Regulatory and compliance reporting
System test progression and regression initiatives.
System integration test progression and regression initiatives.
User acceptance test progression and regression initiatives.
Delivery capabilities from Dipole consisted of:
Test Engineers
Test Automation Architects
Quality Test Engineers
Automation Engineers
Software Developers
Test Automation Engineers
Business Process Engineers
RPA Engineers
The Dipole Automation practice consists of the below disciplines:
Case Studies