Atlanta city skyline at night with light trails on a highway.

Observability Initiative

Key Engagement Items:

  • Improved decision-making through data-driven insights

  • Enhanced customer experience and personalization

  • Increased operational efficiency

  • Better risk management and compliance

  • Revenue growth through targeted opportunities

  • Cost reduction through predictive maintenance

  • Market competitiveness through innovation

Agencies/Sub Agencies Supported:

  • Trains OT

  • Trains IT

  • Roads and Drives IT

  • Corporate IT

  • Metro IT

  • Metro OT

  • Finance IT

  • Traffic Management IT

Delivery engagements focused on:

  • Ingestion of Network Data to Splunk

  • Security Operations

  • Security Monitoring

  • Incident Management

  • Advanced Treat Detection

  • Insider Threats

  • Incident Investigation and Forensics

  • SOC Automation and Orchestration

  • Compliance

IT Operations:

  • Analytics for IT

  • Predictive Analytics

  • Preventive Monitoring and Alerting

  • Role Based Service Analyzers

  • Customer Experience Optimisation

  • Container Monitoring

  • Infrastructure Monitoring

  • Data Storage and Cost Monitoring

Observability and Monitoring:

  • Real-Time Observability with Monitoring and Diagnostics

  • Infrastructure Monitoring

  • Application Performance Monitoring

  • Synthetics Monitoring

  • Real User Monitoring

  • Container Monitoring

  • Distributed Tracing